PRIVACY POLICY:
IDEAL TREE SERVICES LTD
Introduction
Ideal Tree Services Ltd is committed to protecting and respecting your privacy. This privacy policy explains how we collect, use, and store your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
What Personal Data We Collect
We collect and process the following types of personal data:
- Customers: Name, address, and contact details for the purpose of providing quotes, services, and invoices.
- Payments: Payments are collected via bank transfer. We do not store or process any card payment information.
- Employees: Personal information required for employment and payroll purposes.
- Business Contacts: Contact details of employees of companies we carry out work for, obtained during communications.
Purpose of Data Collection
We process personal data for the following purposes:
- Providing quotes, carrying out services, and issuing invoices.
- Managing business communications with clients and suppliers.
- Meeting legal, tax, and financial record-keeping obligations.
- Ensuring compliance with employment regulations and internal HR management.
Legal Basis for Processing
We only process personal data where there is a lawful basis to do so, including:
- Contractual necessity (e.g., providing services to customers).
- Compliance with legal obligations (e.g., financial record-keeping).
- Legitimate interests (e.g., maintaining business relationships).
Data Retention
We retain personal data in accordance with financial recording best practices and any other applicable legal guidelines. Data will not be held for longer than is necessary to fulfil the stated purposes.
Data Sharing
We do not share personal data with third parties unless required by law, such as regulatory authorities or law enforcement agencies.
Data Security
Ideal Tree Services Ltd implements robust security measures to protect personal data, including:
- Access controls to prevent unauthorised access.
- Secure storage and encryption where applicable.
- Regular security updates and IT system protection.
Your Rights
Under UK GDPR, individuals have the right to:
- Access their personal data.
- Request correction or deletion of their data.
- Object to or restrict data processing.
- Request data portability where applicable.
To exercise these rights, please contact us using the details provided below.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact:
Ideal Tree Services Ltd
Gavin Fletcher, Company Director – Responsible for Data Protection & IT Security
Email:contact@idealtreeservices.co.uk
Address:
IDEAL TREE SERVICES LTD
Unit 1, Business Park,
Rumbush Farm,
Rumbush Ln,
Earlswood,
Solihull
B94 5LW
For further information on data protection and privacy rights, you can contact the Information Commissioner’s Office (ICO):
Information Commissioner’s Office (ICO)
Website: https://ico.org.uk/\ Helpline: 0303 123 1113
Policy Updates
This Privacy Policy may be updated from time to time to reflect legal, regulatory, or operational changes. We encourage you to review this policy periodically to stay informed about how we are protecting your information.